I hadn't cleaned my vents in 3 years. Trying to be responsible I attempted to clean the dryer vent myself only knock down lint and clog my vent even worse. After calling multiple companies to come out I found Austin. What a life saver! He was quick to respond to my inquiry, was able to get me a same day appointment, and most importantly he was punctual, professional, courteous, and able to clean out my vent quickly so I could dry my clothes again. Some things are best left to professionals. Thank you Austin. I will be contacting you again next year for a clean out.